Data Processing is still catching up on data received through '/batch' and vacuum. Processing of data received through '/batch' and vacuum is delayed by up to 2.5 hours.
Posted Oct 06, 2020 - 17:31 PDT
Monitoring
Data processing is now caught up on all the data received from sdks and httpapi. Data Processing is still catching up on data received through '/batch' and vacuum. Processing of data received through '/batch' and vacuum is delayed by up to 5 hours.
Posted Oct 06, 2020 - 15:07 PDT
Update
Data Processing is still catching up on data and it is delayed up to 50 minutes.
Posted Oct 06, 2020 - 12:59 PDT
Update
We have identified the issue and it has been resolved. However, data Processing is still catching up on data and it is delayed up to 1 hour 40 minutes.
Posted Oct 06, 2020 - 10:58 PDT
Update
We are continuing to investigate this issue.
Posted Oct 06, 2020 - 09:35 PDT
Investigating
Our data processing systems are delayed. This incident started at 8:40 am PST.
Current status: a) Our ingestion systems are working as expected and we are not losing data. Our processing systems are not processing newly ingested data. b) All of our customers are impacted. c) Impacted customers will see delayed metrics for the last 50 mins.
We are investigating the issue and will post an update in an hour or earlier if we identify the issue.