Service Degradation [US1-AWS]
Incident Report for Bringg
Resolved
This incident has been resolved.
Posted Jun 10, 2020 - 19:05 UTC
Update
All affected services have now stabilized and are performing normally again. We are continuing to monitor service and performance metrics.
Posted Jun 10, 2020 - 18:14 UTC
Update
We are continuing to monitor for any further issues.
Posted Jun 10, 2020 - 17:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2020 - 17:50 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2020 - 17:34 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2020 - 17:24 UTC
Update
We are continuing to investigate this issue.
Posted Jun 10, 2020 - 17:21 UTC
Investigating
We are currently investigating an issue in all our environments: US1-AWS, US2-GCP, EU1-AWS, EU2-GCP. Customers may experience issues with task creation/updates and fleet assignments.

Bringg is handling the issue with utmost priority and we will update our customers accordingly.

For further information, please reach out to support@bringg.com
Posted Jun 10, 2020 - 17:01 UTC
This incident affected: EU2-GCP (Access / Authentication (EU2-GCP), API / Integrations (EU2-GCP), Customer Experience (EU2-GCP), Delivery Partners (EU2-GCP), Dispatch Interface / Dashboard (EU2-GCP), Driver App (EU2-GCP), Geolocation / Tracking (EU2-GCP), Infrastructure (EU2-GCP), Inventory (EU2-GCP), Notifications (EU2-GCP), Planning / Optimization (EU2-GCP), Reporting (EU2-GCP)), US3-GCP (Access / Authentication (US3-GCP), API / Integrations (US3-GCP), Customer Experience (US3-GCP), Delivery Partners (US3-GCP), Dispatch Interface / Dashboard (US3-GCP), Driver App (US3-GCP), Geolocation / Tracking (US3-GCP), Infrastructure (US3-GCP), Inventory (US3-GCP), Notifications (US3-GCP), Planning / Optimization (US3-GCP), Reporting (US3-GCP)), US2-GCP (Access / Authentication (US2-GCP), API / Integrations (US2-GCP), Customer Experience (US2-GCP), Delivery Partners (US2-GCP), Dispatch Interface / Dashboard (US2-GCP), Driver App (US2-GCP), Geolocation / Tracking (US2-GCP), Infrastructure (US2-GCP), Inventory (US2-GCP), Notifications (US2-GCP), Planning / Optimization (US2-GCP), Reporting (US2-GCP)), and EU3-GCP (Access / Authentication (EU3-GCP), API / Integrations (EU3-GCP), Customer Experience (EU3-GCP), Delivery Partners (EU3-GCP), Dispatch Interface / Dashboard (EU3-GCP), Driver App (EU3-GCP), Geolocation / Tracking (EU3-GCP), Infrastructure (EU3-GCP), Inventory (EU3-GCP), Notifications (EU3-GCP), Planning / Optimization (EU3-GCP), Reporting (EU3-GCP)).