Privy Platform outage

Incident Report for Privy

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 18:55 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 17, 2020 - 17:48 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2020 - 17:40 EDT

Identified

We are attempting to mitigate an availability issue affecting an upstream service provider.

Posted Jul 17, 2020 - 17:34 EDT

Update

We are experiencing a platform outage related to an availability issue affecting an upstream service provider.

Posted Jul 17, 2020 - 17:28 EDT

Investigating

We are currently investigating this issue.

Posted Jul 17, 2020 - 17:22 EDT

This incident affected: Dashboard, Platform, Privy Email (Email Sending), and Privy Convert (Website Campaigns).