Log in issue with our online services

Incident Report for TeamViewer

Resolved

This incident has been resolved.

Posted Sep 10, 2020 - 11:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2020 - 11:01 CEST

Update

We are continuing to investigate this issue.

Posted Sep 10, 2020 - 10:50 CEST

Update

We are continuing to investigate this issue. Log in with our client is impacted as well.

Posted Sep 10, 2020 - 10:49 CEST

Investigating

A subset of our users are currently experiencing difficulties to log in with our management console.
Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.

Posted Sep 10, 2020 - 10:11 CEST

This incident affected: TeamViewer Services and Management Console.