Increased server errors
Incident Report for The AskCody Platform
Resolved
This incident has been resolved.
Posted Mar 26, 2020 - 11:14 CET
Identified
We have identified the issue as being related to a recent deployment and have rolled back to a previous deployment. All products should now be fully operational again.
Posted Mar 26, 2020 - 10:32 CET
Investigating
We are currently investigating increased server errors across all products.
Posted Mar 26, 2020 - 10:27 CET
This incident affected: Visitor Management (Europe) (Outlook Add-in, Visitor Management Portal, Check-in kiosk), Meeting Services (Europe) (Outlook Add-in, Meeting Services Portal, Meeting Services Finance API), Room Booking (Europe) (Outlook Add-in, Room Management Portal, Meeting Dashboards, Room Displays), Workplace Insights (Europe) (Power BI Dashboard), Visitor Management (North America) (Outlook Add-in, Visitor Management Portal, Check-in kiosk), Meeting Services (North America) (Outlook Add-in, Meeting Services Portal, Meeting Services Finance API), Room Booking (North America) (Outlook Add-in, Room Management Portal, Meeting Dashboards, Room Displays), and Workplace Insights (North America) (Power BI Dashboard).