Elevated Presence latency and error rate in US-East PoP
Incident Report for PubNub
Resolved
This incident has been resolved.
Posted Sep 08, 2020 - 23:27 UTC
Monitoring
Latencies are normal and Presence is no longer delayed. We are continuing to monitor the situation for the next 30 mins.
Posted Sep 08, 2020 - 22:19 UTC
Investigating
Presence Elevated Latency and error rate in US-East
Automated monitoring has detected elevated latencies and increased error rates for Presence in US-East. PubNub Technical Staff is investigating. More information will be posted as it becomes available.
Posted Sep 08, 2020 - 21:55 UTC
This incident affected: Points of Presence (North America Points of Presence) and Realtime Network (Presence Service).