Trouble registering and logging in

Incident Report for Label Insight

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 14:13 CST

Update

We are continuing to monitor for any further issues.

Posted Dec 19, 2019 - 14:09 CST

Update

We are seeing some improvements as some users are able to login. The response times are slow and not entirely predictable at this time.

We will send an additional update in 30 minutes.

Posted Dec 19, 2019 - 12:53 CST

Monitoring

Some users may be experiencing trouble when logging in to the Label Insight platform. We have identified this incident as a result of an outage by our authentication provider.
We will send an additional update in 30 minutes.

Posted Dec 19, 2019 - 12:22 CST

This incident affected: Label Insight Platform.