Error with Google Calendar and Interview Creation
Incident Report for Trakstar Hire
Resolved
Google APIs had problems, the calendar APIs were not accessible for some time period.
Google has fixed the issue and the APIs are accessible and the system is back to normal.
Posted Jul 15, 2020 - 23:30 PDT
Investigating
We are currently investigating an issue with creating interview invites.

The issue is occurring only if you have Google Calendar synced with your Recruiterbox account, and seems to be stemming from an outage on Google Calendar's end. We are working with them to get this setup back up and running.

In the meantime if you see an error while scheduling interviews, you can click through the error and continue scheduling the interview.

If you do this, keep in mind the following:
- You will not be able to see calendar availability from within Recruiterbox
- If you invite yourself to the interview, the event will currently not sync to your own calendar
- Invites will still go to other users and candidates, and reminders for feedback will still generate

If you have further questions, please reach out at support@recruiterbox.com.
Posted Jul 15, 2020 - 15:13 PDT
This incident affected: Trakstar Hire (Application).