Granicus Issue Notification: iLegislate Intermittent Login Errors
Incident
Report for Granicus System
Resolved
This issue has been resolved and all systems are operating normally.
Issue Summary & Impact: Our engineering teams have identified the issue and have made changes to resolve the intermittent login errors. Thank you for your patience while we worked to address this issue.
Product: iLegislate
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Our engineering teams have identified the issue and have made changes to resolve the intermittent login errors. Thank you for your patience while we worked to address this issue.
Product: iLegislate
We apologize for any inconvenience this service issue may have caused and thank you for your patience.
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Update
We are continuing to investigate this issue.
Investigating
Granicus is currently experiencing a client-impacting service issue.
Issue Summary & Impact: Granicus engineers are currently investigating an intermittent issue with iLegislate users receiving "error getting profile data" upon login. We are working to resolve this as quickly as possible and will provide additional updates as information is received.
Product: iLegislate
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
Issue Summary & Impact: Granicus engineers are currently investigating an intermittent issue with iLegislate users receiving "error getting profile data" upon login. We are working to resolve this as quickly as possible and will provide additional updates as information is received.
Product: iLegislate
If you have any questions or would like more information about this issue, please contact us at Support@granicus.com.
Thank you,
Granicus Customer Support
This incident affected: govMeetings - Live Video, Legislative and Agenda (iLegislate).