System Outage

Incident Report for KnowledgeOwl

Resolved

This incident has been resolved.

Posted Jan 03, 2020 - 16:31 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 03, 2020 - 13:57 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 03, 2020 - 13:50 EST

Update

We are continuing to investigate this issue.

Posted Jan 03, 2020 - 13:38 EST

Investigating

We are currently investigating an outage affecting all customers.

Posted Jan 03, 2020 - 13:37 EST

This incident affected: Knowledge Bases, Web Application, and API.