Web app not responding
Incident Report for Mixmax
Resolved
This incident has been resolved.
Posted Oct 26, 2020 - 21:18 UTC
Monitoring
Our patch appears to have been successful and we are continuing to monitor the results.
Posted Oct 26, 2020 - 21:05 UTC
Identified
We've implemented a fix to alleviate the load on our primary DB which was causing this issue. We're monitoring that patch's success.
Posted Oct 26, 2020 - 20:59 UTC
Investigating
We believe we have identified the root cause of the issue and are working to mitigate.
Posted Oct 26, 2020 - 20:53 UTC
This incident affected: Web app.