Network problem us causing various service issues

Incident Report for eVoice

Resolved

This incident has been resolved.

Posted Dec 18, 2019 - 09:32 EST

Monitoring

Systems are up. Monitoring...

Posted Dec 17, 2019 - 20:09 EST

Investigating

Network issues have returned. Investigating.

Posted Dec 17, 2019 - 20:06 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2019 - 20:06 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 17, 2019 - 19:41 EST

Monitoring

The network is up again and systems have returned to normal. The teams are monitoring.

Posted Dec 17, 2019 - 19:40 EST

Update

We are continuing to investigate this issue.

Posted Dec 17, 2019 - 19:29 EST

Investigating

We are currently investigating this problem

Posted Dec 17, 2019 - 19:29 EST

This incident affected: Voice Systems (Voice Servers, SIP Routers, Network Components) and eVoice Web Sites (Account Manager, WCSA customer service site).