Google Calendar 429 Errors "Too Many Requests"

Incident Report for Teem

Resolved

This incident has been resolved.

Posted Jul 16, 2020 - 09:14 MDT

Monitoring

We have deployed a workaround to resolve this issue and are monitoring the deployed fix.

Posted Jul 15, 2020 - 16:52 MDT

Update

We have identified a potential issue with a vendor API that is contributing to this problem. Our engineering team will continue to investigate until a definitive root cause is identified, and a solution to then follow.

Posted Jul 15, 2020 - 12:49 MDT

Investigating

We are aware of an issue affecting customers using Google Calendar for room calendars. The stated issue is either a 429 error or an error stating "Too Many Requests".

The issue presents on Eventboard devices where events are not syncing. This may manifest as a problem on other surfaces associated with Google Calendar events.

We are investigating at this time.

Posted Jul 15, 2020 - 08:55 MDT

This incident affected: Google Apps Calendar.