Performance issue (TLS handshake on API endpoints)
Incident Report for Medable
Resolved
This incident has been resolved.
Posted Mar 06, 2020 - 13:35 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 06, 2020 - 12:35 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 06, 2020 - 12:01 UTC
Investigating
We are investigating an issue where some endpoints are having difficulty establishing TLS handshake.
Posted Mar 06, 2020 - 12:00 UTC
This incident affected: North America (api.medable.com, api.dev.medable.com).