Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Network - New York Point-of-presence
Incident Report for Bandwidth
Resolved
This incident has been resolved.
Posted May 01, 2024 - 15:57 EDT
Update
A resolution has been implemented and is stable at this time. We are continuing to monitor for stability.
Posted May 01, 2024 - 13:14 EDT
Update
A resolution has been implemented and is stable at this time. We are continuing to monitor for stability.
Posted May 01, 2024 - 09:12 EDT
Monitoring
We’re monitoring this incident.
Posted May 01, 2024 - 04:20 EDT
Update
We are continuing to investigate this incident, and we will post an update when we have further information.
Posted Apr 30, 2024 - 21:48 EDT
Investigating
We are continuing to investigate this incident.
Posted Apr 30, 2024 - 20:46 EDT
Update
We have identified the cause of this incident and are continuing to work towards resolution. Calls should no longer be impacted.
Posted Apr 30, 2024 - 19:35 EDT
Identified
We have identified the cause of this incident and are working towards resolution. Calls should no longer be impacted.
Posted Apr 30, 2024 - 17:48 EDT
Update
We are continuing to investigate with no further call impact, though customers with BGP connections may still see their links flapping.
Posted Apr 30, 2024 - 15:59 EDT
Update
We are still investigating this incident, but have implemented a partial solution. Calls should no longer be impacted.
Posted Apr 30, 2024 - 15:43 EDT
Investigating
We are currently investigating an incident affecting New York POP calls.
Posted Apr 30, 2024 - 15:31 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).