US Platform 3: Cloud Agent: Agents are not getting activated for VM/PC/ SCA module [IM-4451]

Incident Report for Qualys, Inc.

Resolved

Qualys Cloud Platform Operations has taken corrective action to resolved this issue. We recommend to please activate the agents and you should not see any issue of agents not activated for VM/PC/SCA modules. We appreciate your patience and we regret the inconvenience caused here.

Posted Sep 16, 2020 - 13:01 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue that agent activation is not functioning for VM/PC/SCA module. Users will experience that the agents are failing to activate for these modules. Further updates will be shared as they become available.
The ticket reference for this activity is IM-4451

Posted Sep 16, 2020 - 11:52 PDT

This incident affected: US Platform 3 (Cloud Agent (CA)).