US phone call connection issues experienced with Twilio

Incident Report for Retreaver

Resolved

Twilio's API was down between 2:37 and 2:52pm ET which may have caused some calls to not connect, and also caused errors with outbound dialing. We are no longer seeing any errors and marking this as resolved.

Posted Oct 29, 2020 - 14:38 EDT

This incident affected: Twilio Incoming Phone Calls, Twilio Incoming SIP Calls, Twilio Outgoing Phone Calls, and Twilio Outgoing SIP Calls.