Issues in eu-central-1 region

Incident Report for Lifesize Meeting Solutions Cloud

Resolved

This incident has been resolved.

Posted Jul 10, 2020 - 02:48 UTC

Monitoring

We've addressed the issue and all services are fully operational. We are continuing to monitor to verify there are no residual issues.

Posted Jul 10, 2020 - 01:21 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 10, 2020 - 01:05 UTC

Update

We've addressed audio calling, continuing to investigate other services.

Posted Jul 10, 2020 - 00:28 UTC

Investigating

We are currently investigating issues affecting all services in our eu-central-1 region in Frankfurt.

Posted Jul 10, 2020 - 00:22 UTC

This incident affected: Audio Call Service, Call Management Service, Multiway Call Service, and Web Application call service.