Playback Errors
Incident Report for Screeners
Resolved
This is now resolved.
Posted Apr 22, 2020 - 16:28 PDT
Monitoring
We can confirm an elevated error rate and have deployed a fix.

Files should now be playing as normal. We are continuing to monitor system usage.
Posted Apr 22, 2020 - 12:50 PDT
Investigating
We are currently investigating reports that users are receiving errors when playing video files.
Posted Apr 22, 2020 - 12:44 PDT
This incident affected: Screeners App (SafeStream).