A patch has been deployed to mitigate the issue going forward. Our Systems team is working to clean up affected records.
Posted Apr 20, 2020 - 23:46 PDT
Monitoring
Our Engineers have mitigated the performance degradation and the system has been stable for a while now. We are currently in the process of a cleanup strategy to re-sync data to down stream integrations where necessary and correct problematic records automatically.
Posted Apr 20, 2020 - 15:45 PDT
Investigating
We're currently investigating an issue where donation finalization performance is degraded. This affects outbound integrations such as Salesforce other post transaction functionality. Our Engineers are investigating.