We have disabled the property and restarted the machines again, and are now monitoring the situation.
Posted May 22, 2020 - 13:30 UTC
Investigating
It appears that there are still errors and so we have resumed the investigation.
Posted May 22, 2020 - 12:50 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 22, 2020 - 11:11 UTC
Update
After disabling a property and restarting Mambu, it appears that the problem has been fixed. Nevertheless, we are monitoring the situation to ensure that no further issues arise.
Posted May 22, 2020 - 11:03 UTC
Investigating
We're currently investigating a problem related to tasks not loading properly on the 'Dashboard', and which is also impacting other areas of the system. Until the issue is resolved, certain users may notice problems not just with tasks, such as exception errors and general slowness when performing other actions.
Posted May 22, 2020 - 09:34 UTC
This incident affected: Production Environment (PremFin, Ireland) and Sandbox Environment (PremFin, Ireland).