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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Brazil Claro Network
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Brazil Claro Network. This incident has been resolved.
      Posted Dec 30, 2021 - 19:46 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Brazil Claro network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Posted Dec 30, 2021 - 17:46 PST
      Update
      We are experiencing SMS delivery delays when sending messages to Claro network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
      Posted Dec 30, 2021 - 16:59 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS Delivery Delays to Brazil Claro Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 30, 2021 - 16:56 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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