Packet loss in data center network
Incident Report for Joomag, Inc.
Resolved
This incident has been resolved.
Posted Sep 22, 2020 - 14:44 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 22, 2020 - 14:43 PDT
Monitoring
There is packet loss in our datacenter that is causing some features on our platform to malfunction.
A patch has been implemented and we're monitoring the system to make sure everything is back operational.
In the meanwhile we're working with the datacenter network team to resolve the issue.
Posted Sep 22, 2020 - 13:39 PDT
This incident affected: Joomag for Readers, Joomag Publishing Cloud, Joomag APIs, and Custom Domains.