V2 - Delay on proof generation
Incident Report for Yousign
Resolved
A fix has been implemented, all signature proof has been generated successfully.

We apologize for the inconvenience.

If you have questions, please contact our support team by sending an email to support@yousign.com.
Posted Sep 01, 2020 - 11:21 CEST
Identified
Some clients may experience an issue to download signature proof on our application v2. Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Posted Sep 01, 2020 - 06:30 CEST
This incident affected: Yousign V2 (API V2 - https://api.yousign.com, APP V2 - https://webapp.yousign.com).
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