The issue is now resolved and we are not seeing any other errors, if you are still having issues please open a support.
Posted Dec 12, 2019 - 16:36 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2019 - 13:24 UTC
Investigating
Our network monitoring tools have detected some routing issues impacting our name servers in the Sofia region. The issue is localized, and our name servers are working without issue in all other locations. Our network engineering team are investigating the issue and we will post further updates once we have more detailed information.
The Firewall service is unaffected.
Posted Dec 12, 2019 - 10:22 UTC
This incident affected: Sucuri Website Firewall (DNS Infrastructure).