High latency to access the helpdesk
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Sep
24
,
2020
-
13:22
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Sep
24
,
2020
-
13:16
PDT
Identified
The issue has been identified and a fix is being implemented.
Posted
Sep
24
,
2020
-
13:12
PDT
Investigating
We are currently investigating this issue.
Posted
Sep
24
,
2020
-
13:03
PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).
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