Periodic Message Delays

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations has resolved Message Latency affecting Gateway Customers

This issue is no longer impacting MO/MT messaging and Delivery Receipts for all Gateway Customers.

Zipwhip appreciates your business and thanks you for your patience while working to resolve this issue.

Posted Oct 16, 2020 - 19:48 PDT

Monitoring

Zipwhip Operations has mitigated, and is currently monitoring, an issue with Message Latency affecting Gateway Customers

This latency affected MO/MT messaging and Delivery Receipts for all Gateway Customers.

Thank you for your patience.

We will continue to monitor our systems to ensure resolution of this issue.

Further details will be provided as available.

Posted Oct 16, 2020 - 19:03 PDT

Update

We are continuing to investigate this issue.

Posted Oct 16, 2020 - 13:02 PDT

Investigating

Zipwhip Operations has identified an issue with Message Latency affecting Gateway Customers

This latency affects MO/MT messaging and Delivery Receipts for all Gateway Customers.

Thank you for your patience while we work towards mitigation of this issue.

Further details will be provided as available.

Posted Oct 16, 2020 - 13:01 PDT