Elevated number of API and recipe errors
Incident Report for Workato US
Resolved
This incident has been resolved.
Posted Sep 29, 2020 - 12:19 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 29, 2020 - 12:16 PDT
Monitoring
The roll back is complete, API and job processing metrics are now at normal levels. We are still monitoring to confirm that the cause was addressed.
Posted Sep 29, 2020 - 12:06 PDT
Identified
We have identified the issue with a client library update which we are rolling back now.
Posted Sep 29, 2020 - 12:03 PDT
Update
We are continuing to investigate this issue.
Posted Sep 29, 2020 - 11:59 PDT
Update
We are continuing to investigate this issue.
Posted Sep 29, 2020 - 11:49 PDT
Update
We are investigating an issue with one of our providers which is causing elevated API and recipe job processing errors.
Posted Sep 29, 2020 - 11:46 PDT
Update
We are continuing to investigate this issue.
Posted Sep 29, 2020 - 11:45 PDT
Investigating
We are currently investigating this issue.
Posted Sep 29, 2020 - 11:35 PDT
This incident affected: Recipe runtime (Recipe job execution, API gateway) and Website.