Issues with inbound calls and inbound + outbound SMS for some phone numbers

Incident Report for Close

Resolved

We have worked with our carriers to implement a fix for this issue.

If you continue to have issues with inbound calls or inbound/outbound SMS, please reach out to support@close.com

Posted Oct 20, 2020 - 11:42 PDT

Identified

We have identified an issue causing some phone numbers in Close to have issues with receiving calls and sending/receiving SMS. We are working closely with our carriers to resolve this issue.

Posted Oct 20, 2020 - 09:23 PDT

This incident affected: Phone (Incoming Calls, SMS (primary)).