Product page views
Incident
Report for BigCommerce
Resolved
This incident has been resolved.
The issue was limited to a very small subset of merchants with a large number of product options for a single product.
The issue was limited to a very small subset of merchants with a large number of product options for a single product.
Identified
Engineers have identified the issue and a fix has been implemented. We will continue to monitor the platform and provide an update shortly.
Update
We are continuing to investigate this issue.
Investigating
BigCommerce engineers are currently investigating an issue with viewing product pages. An update will be provided shortly.
This incident affected: Storefront.