Illinois State Tech Alerts

Adobe Cloud Student Access Request Performance Degraded
Incident Report for Illinois State University
Resolved
The impact to students being unable to login to Adobe Create Cloud has been resolved.

Start Time - Friday, July 10, 4:00 PM CDT

End Time - Wednesday, July 15, 12:00 PM CDT
Posted Jul 15, 2020 - 13:06 CDT
Identified
Adobe Cloud Student Access Request Performance Degraded
Students who have recently received notice from the Technology Support Center that they have been granted Adobe access may be unable to login. Impacted users are advised to contact the Technology Support Center at (309) 438-4357, by email at SupportCenter@IllinoisState.edu, or via Live Chat on IThelp.IllinoisState.edu for assistance.

Start Time - TBD

Workarounds - No workarounds are available.
Posted Jul 10, 2020 - 16:15 CDT
This incident affected: Other IT Services.