User indexing is delayed

Incident Report for LaunchDarkly

Resolved

This incident has been resolved.

Posted Oct 28, 2020 - 14:57 PDT

Monitoring

User indexing performance has returned to normal. We will continue to closely monitor the service.

Posted Oct 28, 2020 - 14:02 PDT

Update

User indexing delays have been decreasing. Currently the processing latency is under 4 minutes.

Posted Oct 28, 2020 - 13:29 PDT

Identified

We've identified a bottleneck in the pipeline, and we're applying a configuration change.

Posted Oct 28, 2020 - 12:40 PDT

Investigating

We have observed delays in our user ingestion/indexing pipeline. At present, user updates may take over 8 minutes to be processed and reflected in the Web interface, but user updates will not be lost.

Posted Oct 28, 2020 - 11:13 PDT