Technical Incident - Authentication Issues
Incident
Report for SendGrid
Resolved
We have confirmed that the issue has been resolved. We thank you for your patience and apologize for any inconvenience this may have caused.
Monitoring
Our engineers have implemented a fix and are now monitoring its performance. We will continue to provide updates. We appreciate your continued patience.
Update
We are continuing to work towards a resolution. We will continue to provide updates as they become available. Thank you for your continued patience.
Update
We are focusing on remediating the issue and are working towards a fix. We will continue to provide updates as they become available. We apologize for any inconvenience this may cause.
Update
Our engineers are still working on towards a resolution. We will continue to provide updates as they become available. Thank you for your continued patience.
Update
We will continue to provide updates as they become available. Thank you for your continued patience. We apologize for any inconvenience this may cause.
Update
Our engineers are still working toward a resolution. During this time, a subset of customers may experience issues with mail send, API keys, Subuser Management, or Billing page. Thank you for your continued patience.
Identified
Currently there appears to be an issue with authentication impacting a subset of our customers. Our engineers have found the issue and are working on a solution. We apologize for any inconvenience this may cause.
This incident affected: Marketing Campaigns (Marketing Campaigns), Mail Sending (API v3, SMTP, API v2), and Website.