Push message delays in our US West PoP
Incident Report for PubNub
Resolved
This incident has been resolved.
Posted Sep 30, 2020 - 21:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results for the next 30 mins.
Posted Sep 30, 2020 - 20:16 UTC
Update
The issue with the delayed and missing Push notifications has been identified, services have been restored and messages from the backlog are now being delivered. New messages may continue to be delayed until the backlog delivery is completed, which is expected within 40 minutes.
Posted Sep 30, 2020 - 19:56 UTC
Identified
Beginning at 13:44 UTC, Push notification messages for some customers in our US West PoP may have experienced missed or delayed push messages.
Posted Sep 30, 2020 - 19:24 UTC
This incident affected: Points of Presence (North America Points of Presence) and Realtime Network (Mobile Push Gateway).
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