Lightspeed Retail

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Jul 28, 2020 - 11:27 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 28, 2020 - 10:26 EDT

Investigating

We are currently investigating an issue affecting merchants using Lightspeed Retail. Transactions are accepted by payment terminals but not always shown as fully processed in the backoffice. A dedicated team is investigating the issue.

Posted Jul 28, 2020 - 06:58 EDT

This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API).