Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delays From Twilio to Movistar in El Salvador
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages from Twilio to Movistar in El Salvador. This incident has been resolved.
      Posted Dec 25, 2021 - 13:55 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages from Twilio to Movistar in El Salvador. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 25, 2021 - 11:52 PST
      Update
      We are experiencing SMS delivery delays when sending messages from Twilio to Movistar in El Salvador. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 25, 2021 - 10:55 PST
      Investigating
      Our monitoring system has detected a potential issue with SMS Delivery from Twilio to Movistar in El Salvador. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 25, 2021 - 10:41 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).