Slow search and browsing in the Media Library page

Incident Report for Cloudinary

Resolved

Search and browsing functionality in Media Library is now back to normal.
If slowness is still observed, please open a ticket with details: https://support.cloudinary.com/hc/en-us/requests/new

Posted Oct 06, 2020 - 01:50 EDT

Monitoring

Issue has been identified and latency has been reduced and most users should not experience anything out of the ordinary. We expect full recovery within a few hours.

Posted Oct 05, 2020 - 17:26 EDT

Investigating

We are currently investigating this issue.

Posted Oct 05, 2020 - 10:42 EDT

This incident affected: Digital Asset Management (DAM).