Checkout Performance Issue

Incident Report for Bolt

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 02:32 UTC

Monitoring

The issue has been resolved and all systems are operating again as normal. We are monitoring closely in case any further issues arise.

If you have any questions, please reach out to merchantsupport@bolt.com.

Posted Jul 17, 2020 - 01:37 UTC

Investigating

Bolt is currently experiencing an issue that may result in degraded checkout performance for some customers. This issue may also result in degraded merchant dashboard performance. Our engineering team is investigating the issue with the highest level of urgency and we will provide an update shortly.

If you have any questions, please reach out to merchantsupport@bolt.com.

Posted Jul 17, 2020 - 00:55 UTC

This incident affected: Checkout, Merchant Dashboard, Fraud Review and Payments (Payment Processing).