We are no longer experiencing SMS delivery delays when sending messages to Telus Mobility and Rogers Wireless networks in Canada using toll-free numbers. This incident has been resolved.
Posted Mar 21, 2023 - 11:22 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Telus Mobility and Rogers Wireless networks in Canada using toll-free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 21, 2023 - 09:23 PDT
Update
We continue experiencing SMS delivery delays when sending messages to Telus Mobility and Rogers Wireless networks in Canada using toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 21, 2023 - 09:16 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Telus Mobility and Rogers Wireless networks in Canada using toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 21, 2023 - 08:04 PDT
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).