Credit Card Processing

Incident Report for ShopKeep

Resolved

This incident has been resolved.

Posted Aug 30, 2020 - 14:45 EDT

Monitoring

CenturyLink has resolved their incident, we are continuing to monitor processing.

Posted Aug 30, 2020 - 11:34 EDT

Update

A global ISP issue is causing service interruptions across the internet. The ISPs are actively working to resolve the issue.

Posted Aug 30, 2020 - 10:06 EDT

Identified

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

Posted Aug 30, 2020 - 08:33 EDT

This incident affected: Payment Processing (Credit Cards).