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A fix has been implemented and charts are operational again. We will continue to monitor performance.
Posted May 21, 2020 - 12:03 PDT
Identified
We have a fix that's been tested in development. It's being rolled to our pre-production environment now for verification and then it will be rolled out to production.
Posted May 21, 2020 - 11:35 PDT
Investigating
We are currently investigating an application performance issue related to charting. Our engineering team is working to identify the root cause.