Temporary Double-Counting in Stats Page

Incident Report for Sentry

Resolved

We have validated that the previously affected counters are now reporting accurately.

Posted Jul 07, 2020 - 10:00 PDT

Monitoring

We have repaired the affected counters are performing a final validation of the applied fix.

Posted Jul 07, 2020 - 09:15 PDT

Update

We have decided the most accurate way to repair this data is to remove the affected counters and rewrite them. Stats between the times of June 24th 23:00:00 UTC and July 7th 13:00:00 UTC will be reporting as zeroes during the repair.
We will update this status once the repair has been completed.

Posted Jul 07, 2020 - 08:55 PDT

Identified

We have identified a regression introduced on June 24th to the counters that power the Stats page.
All events have been double-counted starting June 24th and ending July 7th (today).
We have stopped the double-counting and are working diligently towards repairing the counters.

Posted Jul 07, 2020 - 08:16 PDT