Data Visibility In Platform
Incident Report for Funraise
Resolved
This incident has been resolved.
Posted Sep 23, 2020 - 14:59 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 23, 2020 - 13:41 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2020 - 12:11 PDT
Identified
Delay in our search services is preventing incoming donations and manually entered data to be visible in the Funraise platform. Payment processing and integration services are still operational at this time. While data may not be readily visible for viewing, there should be no loss of data.
Posted Sep 23, 2020 - 08:35 PDT
This incident affected: Funraise Platform.