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Incident Report for Realvolve CRM

Resolved

Continued monitoring has shown that services are indeed back to normal. Thank you for your patience as we worked to resolve the issue.

Posted Jul 18, 2019 - 03:39 UTC

Monitoring

We've implemented the fix to sync the assets again and deployed this to production. The web client is working normally again and we will continue to monitor this.

Posted Jul 17, 2019 - 22:42 UTC

Identified

Assets required for the javascript client to run were compiled but not synced to S3 for distribution to client browsers.

Posted Jul 17, 2019 - 22:40 UTC

Investigating

We are currently investigating an issue with the Realvolve site.

Posted Jul 17, 2019 - 21:00 UTC

This incident affected: Realvolve CRM platform.