In conjunction with the Intacct team, we have reached a resolution. FloQast users should no longer receive intermittent errors related to failed web service requests to Intacct. Full functionality should be restored for refreshing balances, loading the Manage Reconciliations page, or performing other functions within FloQast.
Posted Nov 05, 2019 - 18:36 PST
Identified
Our Intacct clients have been experiencing intermittent errors within FloQast, similar to last month's Intacct web services outage. Specifically, the ability to Refresh and load the Manage Reconciliations page may result in an error. This is a result of failed web service requests to Intacct's API. We are continuing to seek updates on remediation from the Intacct team. In the meantime, refreshing your browser will generate a new web service request to Intacct and you may find that the affected components become accessible.
Posted Oct 22, 2019 - 10:12 PDT
This incident affected: Integrations (Intacct API).