The issue in which travellers were unable to progress past the checkout due to an error “Error unmarshalling message body: Expected” has now be Resolved. You should be able to select seats at checkout as normal. We sincerely apologise for any inconvenience that this may have caused.
Posted Apr 04, 2019 - 09:25 AEDT
Update
We are continuing to investigate an issue on the Locomote Corporate Travel Platform in which travellers are unable to progress past the checkout page, after selecting a seat. The traveller will receive an error message stating “Error unmarshalling message body: Expected.” We advise that customers should contact their Travel Management Company if they require specific seat selection in the interim, or to book without seat selection in order to complete any bookings. We apologise for any inconvenience that this will cause and we will continue to update users with the outcome.
Posted Apr 01, 2019 - 12:48 AEDT
Investigating
Locomote is aware of and is currently investigating an issue in which travellers are unable to progress past the check out page in order to complete their bookings. The traveller will receive an error message stating “Error unmarshalling message body: Expected” We advise that customers should contact their Travel Management Company in order to complete any bookings. We apologise for any inconvenience that this will cause and will continue to update users with the outcome.
Posted Apr 01, 2019 - 12:46 AEDT
This incident affected: Travel Management Platform.