This issue is now resolved. Between approximately 22:00 and 00:00 UTC Trustpilot.com company profile pages suffered from increased load times. Trustpilot apis presented increased error rates during the same period.
Posted Oct 15, 2020 - 02:09 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2020 - 02:08 CEST
Update
The issue has been identified and a fix is being implemented.
Posted Oct 15, 2020 - 02:03 CEST
Update
We are continuing to investigate this issue.
Posted Oct 15, 2020 - 02:02 CEST
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Oct 15, 2020 - 01:20 CEST
This incident affected: General Availability (APIs, www.trustpilot.com).