Service Degradation in Customer Portal

Incident Report for Yext

Postmortem

Please see this postmortem for this incident.

Posted Nov 02, 2020 - 09:08 EST

Resolved

This incident has been resolved.

Posted Oct 28, 2020 - 01:34 EDT

Monitoring

A fix has been implemented and we are actively monitoring to prevent regression.

Posted Oct 28, 2020 - 00:37 EDT

Investigating

We are investigating a service degradation in the Customer Portal. Parts of the portal may be unavailable at this time. We will update as soon as we have more information.

Posted Oct 27, 2020 - 20:41 EDT

This incident affected: Customer Portal Login.