System disruption
Incident Report for Mailjet
Resolved
This incident has been resolved.
Posted Apr 02, 2019 - 11:14 UTC
Monitoring
The situation is resolved and all Mailjet services are now operational.

We will continue to monitor them and are currently assessing the impact of the incident on scheduled campaigns and emails that were in progress during the downtime.

We sincerely apologize for the inconvenience.

Should you need any additional support, our Customer Support team is here to help. You can contact them here: https://app.mailjet.com/support/ticket
Posted Apr 02, 2019 - 09:24 UTC
Identified
Our engineering team has successfully identified the root cause of the issue and are preparing to deploy a fix.
Posted Apr 02, 2019 - 08:48 UTC
Update
We are continuing to investigate this issue.
Posted Apr 02, 2019 - 08:45 UTC
Update
We are continuing to investigate this issue.
Posted Apr 02, 2019 - 08:16 UTC
Investigating
We are currently experiencing a system-wide disruption leading to unavailability of various Mailjet systems. Users might be experiencing issues accessing our user interface, RestAPI, SendAPI and mail processing

Our engineers are investigating. We will update you here shortly.
Posted Apr 02, 2019 - 08:09 UTC
This incident affected: Mailjet App, SEND API, REST API, Event API, Outgoing SMTP, Email Editor, Email Content, Statistics Display, Premium Features, and Form Builder.