Outbound Call Outage

Incident Report for GLOBO

Resolved

We have validated that the issue is resolved and all calls are now completing normally.

Posted Mar 10, 2018 - 22:31 EST

Monitoring

Our carrier is reporting the issue is resolved. We will continue to monitor and test our systems.

Posted Mar 10, 2018 - 22:05 EST

Identified

Our telephony provider is currently experiencing a massive issue with outbound calls that is preventing us from connecting inbound callers to resources. They are currently investigating the issue.

Posted Mar 10, 2018 - 21:42 EST